Simply ask for.a full invoice including the following details and then scan it with the Woonivers App:

• Your name and Surname (Not mandatory)
• Woonivers France SAS
• 27 rue La Boétie; 75008 Paris

(not required but sometimes requested)

• VAT number: FR 818 897 636 60 
• Company registration number (SIRET): RCS PARIS 889 763 66000012

Yes, if you are a resident outside of the European Union, you are older than 16 and your stay in the EU is less than six months

Only non-residents of the European Community (for over 6 months of the year) are eligible to be considered for tax refunds Note: Members of diplomatic and consular missions and international organizations posted to France are not eligible for tax refunds.

Since the application of Brexit, UK residents are also eligible to go tax-free shopping in Belgium.

Tax Free is eligible to all purchases that the traveler is bringing back with him but: 

• Tobacco
• Pharmaceuticals
• Cars and car parts
• Weapons
• Cultural relics more than 50 years old
• Postal stamps

Up from 125€ All your purchases are eligible for Tax Free. You can also add-up different invoices from the same store and day to exceed the 125€ bar.

For flights with stopovers, you should print our QR form to be stamped by the customs service in the country you depart from (European Union country). Objects in your hand baggage must be certified by the services of the country you are passing through.

Examples:
You fly from Madrid to Beijing (your country of residence), but a stopover in Paris. You should validate your tax refund form in Paris.

You fly from Madrid to Beijing, but spend a few days in Paris. You should validate your tax refund form in Paris. Your last point of exit from the EU.

Nothing, as soon as you validate your forms and you are back in your residence country, your refunds are available in your Woonivers Wallet to be transferred in your favorite payment method.

Hold Luggage: Before checking in your luggage, present yourself at the customs office in the departure hall. Subsequently, you must store the goods in your luggage and check this luggage in immediately.

Hand Luggage: Take your goods in your hand luggage through the security check and passport control.Subsequently, take your hand luggage to the nearest customs office.

Once there, show the documents and goods, Customs will stamp your invoice for export purposes.

This is where you need to validate your purchases. You can do it electronically or manually at the customs (Tax-Free) area. For that, you’ll need to be in advance with your:

• Passport
• All your purchases
• Your flight information (ticket or reservation).

We are the only ones who don't charge hidden fees for all kinds of things. We want to be transparent and for that, we only get a 9% commision from your total reimbursement.