Are you traveling to France or have a shop in France? Find out more

Now you can Shop Tax-Free 100% digitally in every store.

Tax-Free in France with Woonivers.

Claim your tax refund directly from your Smartphone!

Time limit for customs approval:

Departure within three months from the month of purchase.

Standard VAT: 20%

Food & Books: 5,5%

Minimum Spend:

€100.01 on the same day and in the same store.

Traveller Flow

The FAQ’s

Woonivers will support you and help you throughout the whole process to make your VAT refund a success.

Only non-residents of the European Community (for over 6 months of the year) are eligible to be considered for tax refunds Note: Members of diplomatic and consular missions and international organizations posted to France are not eligible for tax refunds.

For flights with stopovers, you should print our QR form to be stamped by the customs service in the country you depart from (European Union country). Objects in your hand baggage must be certified by the services of the country you are passing through.

You fly from Madrid to Beijing (your country of residence), but a stopover in Paris. You should validate your tax refund form in Paris.

You fly from Madrid to Beijing, but spend a few days in Paris. You should validate your tax refund form in Paris. Your last point of exit from the EU.

Nothing, as soon as you validate your forms and you are back in your residence country, your refunds are available in your Woonivers Wallet to be transferred in your favorite payment method.

What goods are eligible to Tax-Free?

Hold Luggage: Before checking in your luggage, present yourself at the customs office in the departure hall. Subsequently, you must store the goods in your luggage and check this luggage in immediately.

Hand Luggage: Take your goods in your hand luggage through the security check and passport control.Subsequently, take your hand luggage to the nearest customs office.

Once there, show the documents and goods, Customs will stamp your invoice for export purposes.

If you are not leaving the EU from Belgium but from another EU country, you MUST print the forms that we will send you before leaving At your exit point of the EU, go to the nearby Customs office and show your printed documents to the Customs agent who will validate your tax-free forms with a physical stamp. Then you’ll have to scan that stamped form with the app so we can validate your refund

Note: Customs authorities in any of the 27 EU member states are mandated to validate tax-free forms issued in any of the other 26 EU member states.

Since the application of Brexit, UK residents are also eligible to go tax-free shopping in Belgium.

Still have questions?

If you cannot find answer to your question in our Frequently Asked Questions, you can always contact us. We will answer to you shortly!

Do you have a Store in France,

and want to offer the best information and support to your customers? Fill the form to get in contact with us and we’ll take it from there!

Contact us

The entity responsible for processing your personal data is WOONIVERS SPAIN, S.L. (Woonivers) who will treat them in order to adequately attend to your query or request. You can exercise your data protection rights by writing an e-mail to the following address data@woonivers.com. More information in our Privacy Policy.

Do you have questions? Go to our FAQ’s area