Simply ask for a ticket or invoice.

To guarantee that the App works perfectly and to do everything digitally please ask for a full invoice in the store. 

Some simple receipts may be not complete to proceed with your reimbursement. 

All the items you can take with you on your trip.

In Spain, there is no minimum amount to do Tax Free.

Yes, if you are a resident outside of the European Union and your stay in the EU is less than six months.

Only non-residents of the European Community (for over 6 months of the year) are eligible to be considered for tax refunds. Note: Members of diplomatic and consular missions and international organizations posted to Spain are not eligible for tax refunds.

Since the application of Brexit, UK residents are also eligible to go tax-free shopping in Spain.

For flights with stopovers, you should print our QR form to be stamped by the customs service in the country you depart from (European Union country). Objects in your hand baggage must be certified by the services of the country you are passing through.

Examples:
You fly from Paris to Beijing (your country of residence), but a stopover in Madrid. You should validate your tax refund form in Madrid.

You fly from Paris to Beijing, but spend a few days in Madrid. You should validate your tax refund form in Madrid. Your last point of exit from the EU.

Note: Customs authorities in any of the 27 EU member states are mandated to validate tax-free forms issued in any of the other 26 EU member states.

Hold Luggage: Before checking in your luggage, present yourself at the customs office in the departure hall. Subsequently, you must store the goods in your luggage and check this luggage in immediately.

Hand Luggage: Take your goods in your hand luggage through the security check and passport control.Subsequently, take your hand luggage to the nearest customs office.

Once there, show the documents and goods, Customs will stamp your invoice for export purposes.

We are the only ones who don't charge hidden fees. We are transparent and we cash-back you, at least, the refund table.

Nothing, as soon as you validate your forms and you are back in your residence country, your refunds will be available in your Woonivers Wallet to be transferred in your favorite payment method.