Now you can Shop Tax-Free 100% mobile in every store.

Tax Free in Belgium with Woonivers

Tax-Free shopping in Belgium with Woonivers. Claim your Tax Refund directly from your smartphone!

The time limit for customs approval:

3 months after the month of purchase

Standard VAT:


Food & Books:


Minimum Spend:

€125.01 on the same day and in the same store.

Traveler Flow

The FAQ’s

Woonivers will provide support and help you throughout the entire process to ensure that your VAT refunds are successful.

What do I ask at the store?

Simply ask for a ticket or invoice.

What kind of invoice I need to scan?

To guarantee that the App works perfectly and to do everything digitally please ask for a full invoice in the store. 

Some simple receipts may be not complete to proceed with your reimbursement. 

What goods are eligible to Tax-Free?

All the items you can take with you on your trip.

Is there a minimum amount I have to spend to do Tax Free.

Up from 125,01€ all your purchases are eligible for Tax Free. You can also add-up different invoices from the same store and day to exceed the 125,01€ bar.

Am I elegible for Tax Refunds?

Yes, if you are a resident outside of the European Union and your stay in the EU is less than six months.

As a European National, am I eligible for Tax Refunds?

Only non-residents of the European Community (for over 6 months of the year) are eligible to be considered for tax refunds Note: Members of diplomatic and consular missions and international organizations posted to Bélgica are not eligible for tax refunds.

Are you coming back to Norway, Switzerland or Iceland?

You must present yourself with your hold luggage and hand luggage at the customs office in the departure hall before checking this luggage in.

Are you a UK resident?

Since the application of Brexit, UK residents are also eligible to go tax-free shopping in Belgium.

Belgium is not your Exit point from the EU?

For flights with stopovers, you should print our QR form to be stamped by the customs service in the country you depart from (European Union country). Objects in your hand baggage must be certified by the services of the country you are passing through.

You fly from Madrid to Beijing (your country of residence), but a stopover in Brussels. You should validate your tax refund form in Paris.

You fly from Madrid to Beijing, but spend a few days in Brussels. You should validate your tax refund form in Paris. Your last point of exit from the EU.

What should i know at the airport?

You need to validate your DER (Electronic Refund Document) at the airport. You can do it electronically or manually at the customs (Tax-Free) area. To proceed, you will need to have ready:

  • Passport
  • All your purchases
  • Your boarding pass.

Note: Customs authorities in any of the 27 EU member states are mandated to validate tax-free forms issued in any of the other 26 EU member states.

Are you carrying your goods in your hold luggage or your hand luggage?

Hold Luggage: Before checking in your luggage, present yourself at the customs office in the departure hall. Subsequently, you must store the goods in your luggage and check this luggage in immediately.

Hand Luggage: Take your goods in your hand luggage through the security check and passport control.Subsequently, take your hand luggage to the nearest customs office.

Once there, show the documents and goods, Customs will stamp your invoice for export purposes.

Does Woonivers charge any fees for helping with your refund?

We are the only ones who don't charge hidden fees for all kinds of things. We want to be transparent and for that, we only get a 9% commision from your total reimbursement.

How long does it take to receive my refunds?

Nothing, as soon as you validate your forms and you are back in your residence country, your refunds will be available in your Woonivers Wallet to be transferred in your favorite payment method.

Still have questions?

If you cannot find answer to your question in our Frequently Asked Questions, you can always contact us. We will answer to you shortly!

Do you have a Store in Belgium,

and want to offer the best service and support to your customers? Fill the form to get in contact with us and we’ll take it from there!

Contact us

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