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Legal Notice and Terms of Use

LEGAL NOTICE

Owner: Woonivers Spain, SL. (hereinafter referred to as Woonivers)

VAT number: B87922522

Our main activity: collaborating entity in the procedure for the refund of Value Added Tax under the traveller regime by virtue of the authorisation granted by the Tax Management Department of the State Tax Administration Agency on 6 February 2019, published in the Official State Gazette on 15 February of the same year,  as well as in application of the collaboration agreement signed between the COMPANY and the Tax Agency on 5 February 2020.

Our address: Calle San Rafael, 1, Portal 2, 2ºC, 28108, Alcobendas, Madrid (Spain).

Our contact telephone number: 914841028.

Our contact email address: traveler@woonivers.com

Our website: www.woonivers.com

Our Data Protection Officer, to whom you can contact any question relating to the processing of your personal data via the following e-mail: dpo@sipay.es

The person responsible for this website is a regulated profession, for which we provide you with the following information: José Luis Nevado Martínez.

Accessing, using, browsing and participating in the services and activities of the website confers on you, from the outset, the status of user. If you continue browsing, it will be understood that you expressly, voluntarily and unreservedly accept the Terms of Use of the website. If you decide not to accept these conditions, you must refrain from accessing and/or using the content and services we offer on the website.

The User undertakes to read this Legal Notice carefully each time he/she intends to use the website, as this and its conditions of use set out in this Legal Notice may be modified. 

If you have any questions related to our use of your personal data or if you wish to unsubscribe from any of our services, we invite you to visit our website Data Protection Policy.

TERMS OF USE

Acceptance of the Terms of Use implies that you as a user:

  • You declare and warrant that you are over eighteen (18) years of age and, therefore, have the legal capacity to use the different functionalities that your data requires.
  • declares that you have read, understood and accept in its entirety the content of these Terms of Use and the Data Protection Policy in relation to the purpose of the data processing informed prior to sending you your personal information.
  • You declare that all the information you provide to us using any of our services is true and accurate, without limitations, reservations or falsehoods.

The use and access to the website is free of charge, without prejudice to the cost of connection and data through the corresponding telecommunications network provided by the access as a user.

Intellectual and industrial property.

Who owns the content of the website?

The website and the information or elements contained therein (including, but not limited to, its programming, editing, compilation and other elements necessary for its operation, all designs, texts, graphics, icons, buttons, documents, information, sound and/or image files, designs, source code, among others), as well as logos, trademarks, trade names or other distinctive signs,  Industrial or any other signs susceptible to industrial and commercial use (hereinafter, the “Website Content”) are protected by intellectual and industrial property rights, of which WOONIVERS is the owner or holds a licence or express authorisation for their use and public communication by the legitimate third parties who own them for inclusion on the website.

What are the limits and authorisations for the use of the contents of the website?

As a user, you undertake to make proper use of the content and tools that are accessible through the website, subject to the Law and these Terms of Use.

For this reason, you expressly agree to hold WOONIVERS harmless from any liability to any person that may arise from your use of the Content of the website that is not in accordance with these Terms of Use or with the legislation in force at any time that may be applicable to you.

Under no circumstances shall it be understood that the use of the website grants the user any authorisation or licence, nor that any waiver, transmission, total or partial assignment of intellectual, industrial or image property rights is made, nor that any right or expectation of right is conferred without the prior, explicit and written consent of WOONIVERS or the legitimate owners of such rights.

Specifically, as a user, you are not authorised to modify, alter, copy, reuse, reinterpret, exploit, reproduce, publicly communicate, make second or subsequent publications, upload files, send by mail, transmit, use, process or distribute in any way all or part of the contents or carry out any act for commercial purposes on the contents of the website without the prior express authorisation of WOONIVERS or the corresponding owners.

Any use not previously authorized by WOONIVERS will be considered a serious breach of intellectual or industrial property rights and may lead to the corresponding legal actions.

In the event of total or partial non-compliance by the user with these Terms of Use, WOONIVERS reserves the right to deny access to the website without prior notice.

WOONIVERS authorises you to view, download and print the Content of the website under the following conditions:

  • You must do so exclusively for your personal use, not including the content of the website for commercial use without the prior written permission of WOONIVERS;
  • You must not use the Site to send unsolicited or expressly consented advertising;
  • You must not use the content of the website to carry out activities that are illicit, illegal or contrary to good faith and public order;
  • You must not remove or modify any mention or notice relating to the ownership of copyrights, trademarks, or any other intellectual property provisions included in the content of the website;
  • You must not introduce or disseminate on the network malicious programs (viruses or malware) that may cause damage to the computer systems of the access provider, its providers or third-party Internet users.

Responsibilities.

What responsibilities does WOONIVERS assume as the owner of the website?

WOONIVERS shall be solely and exclusively liable to the user for the services provided by itself through the website and for the content directly originated and identified by WOONIVERS under its distinctive signs.

What responsibilities are excluded from WOONIVERS?

WOONIVERS does not guarantee the continuous operation, nor the correct viewing, downloading or usefulness of the information contained in the pages of the website, which may be impeded, hindered or interrupted by factors or circumstances that are beyond our control or are beyond our control.

Specifically, WOONIVERS assumes no liability for damages, losses, claims or expenses caused by:

  • Interferences, interruptions, failures, omissions, delays, blockages or disconnections, caused by errors in telecommunications lines and networks or by any other cause beyond the control of the owner of WOONIVERS.
  • unlawful interference through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other;
  • improper or inappropriate use of the website;
  • that the user’s expectations in relation to the website and/or its contents have not been met;
  • receiving, obtaining, storing, disseminating the contents by the users, as well as their illegal, negligent, fraudulent use, contrary to these conditions, good faith, generally accepted uses or public order;
  • the occurrence of force majeure;
  • or that the configuration of the user’s devices is not adequate to allow the correct use of the online information services provided by WOONIVERS;
  • security or browsing errors caused by a malfunction of the user’s browser or by the use of outdated versions;
  • non-operability or problems with the email address provided by the user through the contact email;
  • the use that users may make of the content;
  • any loss of user data due to causes not attributable to the Information Service provided by WOONIVERS.

However, WOONIVERS makes itself available to all users, authorities and security forces, to actively collaborate in the removal, or where appropriate, blocking, of all content that could affect or contravene national or international legislation, the rights of third parties or morality and public order.

In the event that you consider that there is any content on the website that could be susceptible to this classification, please notify us immediately by any of the means indicated at the beginning of this legal notice.  

Linking Policy.

The website may contain links to other websites or cite the trade name of third parties that have previously authorised WOONIVERS, such as, for example, links to different social networks where users can follow WOONIVERS to keep up to date with the latest events and news from WOONIVERS or links within the articles available on our website. Such third-party websites are the responsibility of third parties (hereinafter, “linked websites”).

If you decide to visit any linked website, you acknowledge and accept that you do so at your own discretion and that it is your sole responsibility to take all necessary measures to protect yourself against viruses and other destructive elements that may arise from them, being also aware that the conditions of use established by the linked website in question will apply to you.  although it may have been accessed through a specific link from the web.

The user agrees to exonerate WOONIVERS from any liability for any infringement of intellectual or industrial property rights of the owners of the linked websites, from any responsibility for the technical availability of the same, the quality, reliability, accuracy and/or veracity of the services, information, elements and/or contents to which, as a user,  can be accessed.

The establishment of any type of link by WOONIVERS to a third-party linked website does not imply that there is any type of relationship, collaboration or dependency between SIPAY and the person responsible for the third-party linked website. SIPAY does not guarantee, represent, sponsor, or endorse any linked website owned by third parties linked or cited through the website.

WOONIVERS shall only be liable for the content provided on the linked websites to the extent that it has actual knowledge of the illegality and has not deactivated the link with due diligence.

In cases where the user considers that there is a linked website with illegal or inappropriate content, they must notify us by any of the means indicated at the beginning of this legal notice, without this communication in any case entailing the obligation to remove the corresponding link.

Protection of Personal Data and Cookies.

WOONIVERS guarantees full compliance with current national and European regulations on the Protection of Personal Data as the data controller of personal data through the website.

We process personal data when it is necessary to provide our services and for the performance of our activities.

WOONIVERS informs the user that, through this website, personal data is processed for various purposes that are informed in detail in our Data Protection Policy and in each of the data collection forms on this website.

WOONIVERS and our third-party vendors establish and use cookies and other technologies to perform certain functions that are considered essential for the proper functioning and display of the website’s content, to store and manage user preferences (e.g., related to the language of the website), to enable content, to limit user requests to ensure the proper functioning of the website, and to collect traffic analytics data (e.g. to know the number of visits to the website).

In our Cookies Policy You will find out more about the cookies we use and how you can set and configure them.

Reservation of the right to modify the Terms of Use.

WOONIVERS may modify these Terms and Conditions at any time, taking into account the evolution of the website and the contents offered therein, reserving the right to modify, add or remove at any time and unilaterally some of these Terms of Use, if it deems it necessary, either for legal or technical reasons,  or due to changes in the nature or layout of the website, without there being any obligation to notify or inform the user of such modifications, it being understood that their publication on the website itself is sufficient to begin to be applicable.

Any modification will be effective with respect to users who use the website after such modification. The continuation in the use of the website after the publication of any changes will be considered as acceptance of the same, and the user may be held liable for the direct breach of them.

In the event that as a user you do not agree with the updates to the Terms of Use, you may waive them by ceasing to access the website or, if you have provided your personal data, by exercising your rights as indicated in greater detail in our Data Protection Policy.

At the end of these Terms of Use, the last date of its update will always be published, so the changes introduced will be effective as of that date.

Governing Law and Jurisdiction.

SIPAY is based in Spain, so these Legal Terms have been drafted in accordance with Spanish law and applicable European Union regulations. In the event of a conflict, claims or complaints arising from or related to the use of the website will be subject to the aforementioned legislation, without prejudice to the principles governing conflicts of laws applicable to each case.

The user accepts that any claims or complaints against SIPAY arising from or related to the operation or use of the website will be resolved by the court of competent jurisdiction located in Madrid (Spain).

If it is WOONIVERS who has to make any type of claim, it will do so before the competent court of the user’s domicile or in Madrid in the case of legal persons or non-consumer professionals.

If you access the Site from a location outside of Spain, you are responsible for complying with all applicable local and international laws.

Last updated: 02/28/2024